Articles
Personal Branding
By Bob Cortez
What is 'Personal Branding'?
In advertising terms, branding is the "image"
created in the minds of people when they see
or hear a name, product or logo.
By participating actively in these interactive
online mediums, you have the opportunity to
'brand' yourself, creating an 'image' when
people see your name or company name.
Of course you can have a 'negative' as well
as 'positive' brand image based on how you
present yourself, how often, where and why.
A critical miscue early in your participation
can be very difficult to overcome in the future.
This is why it is important to consider
'branding' with every post.
How can branding help you and why should
you do it?
People are more likely to buy from people
they know, even if they only know them from
online discussions. Whether you have a product
or service to sell, you're looking for a job,
or you just want to increase your online
network of contacts, you will benefit from
personal branding.
Where to start.
First, you will need to find appropriate
lists and forums to participate in. These
should be related to your business or other
personal interests that either you are
knowledgeable about or that you want to be.
These resources will get you started:
http://www.webcom.com/impulse/list.html#Search
http://www.forumone.com/
http://www.onelist.com/
http://www.egroup.com/
http://www.delphi.com/
*Lurk and learn.
Before you jump in and start posting,
take the time to get to know the culture
of the group you are about to join. This
is like checking to see if smoking is
allowed or if you should remove your
shoes before you enter someone's home.
See if the email discussion list has an
archive and or FAQ (Frequently Asked Questions)
read them to get a sense of what types of posts
are allowed, formats and any other rules.
Most discussion lists will have a welcome
letter when you subscribe... read it.
If none of these are available read a few
posts and then contact the list owner if
you have any questions.
For web forums take the time to read a
number of posts to see what type of culture
is operating and how group members respond
to one another.
Each list or forum will have its own personality.
Again, think about it as if you were going to a
house party. You want to know whether this is a
beer bash, wine tasting, or tea party. All parties
aren't the same, and neither are lists or forums.
Your self introduction.
Coming in on a discussion without a proper
introduction, no matter how small, is like
crashing a party. It is a critical first step
that should never be overlooked. Your introduction
should put other list members at ease, that you
are there to participate, not just 'use' them.
That should be the genuine purpose of your being
there anyway, if it isn't, find a list that you
can and will participate in. Without an introduction,
in many cases you may find that your posts will be
mostly ignored by existing members.
Be yourself. Be short and direct. Write like you
talk. (These are good ideas for every post you make)
*Don't* try to sell yourself, your products or your
service in your introduction. You can mention what
you do, but quick and subtle is best. Your introduction
should express a little about who you are, what you
would like to get from the list and what you can
offer in return. Expose some of your style and
personality.
If you can tie your introduction into a current
topic, or ask a question to the group, that is
better yet. Remember this is part of your
long-term strategy to build your brand.
Your introduction is less critical in a web
forum because posters are more transient.
Pick a current thread or start a new one
with a quick, "I'm new to this forum..."
statement.
Joining the discussion.
There are two methods of getting involved
with a discussion; starting a new thread
(topic) or responding to a previous post
or topic.
Start a new topic.
The goal is to begin a discussion on your
suggested topic. The topic should be one
that you think will be of interest to the
group and members will have experience or
specific knowledge to apply to the topic.
The topic could be a question you have,
or perhaps an idea that you would like
to share and discuss. You can also take
a current news item or industry development
that effects the group and offer your opinion.
Choose your title carefully, because many
members just scan the titles to see if they
are interested in reading it. Your title line
should indicate what the topic is about, not
just "Question", "Help", or "An Idea".
The first paragraph should be an introduction
into the topic. An overview. Then you can go
on to explain background, circumstances, and
other details. At the end, you may ask for
comments or suggestions as a way to solicit
responses and encourage participation.
Responding to other posts and topics.
If you are responding to an existing topic,
keep the subject the same so people following
that topic will know that this is part of
the continuing discussion. The first paragraph
should still be a general overview of the point
of your post, followed by more details, ending
with solicitation for additional comments.
When responding to specific posts the important
thing is to quote only the part that is relevant
to your reply, rather than the whole post. Be
sure to set apart what you are quoting and who
you are quoting. For instance, if I were to reply
to the above paragraph I could use this format:
Bob Cortez wrote:
"The first paragraph should still be a general
overview of the point of your post..."
Then I would type my comments here.
Notice the ... at the end of the sentence.
This is to indicate that there was additional
text included in the original sentence that
I am not quoting. You can use the same thing
at the beginning of a quote to indicate that
you are responding to the last part of a sentence.
Do's, don'ts, tips, tricks and traps.
TIP- To see an example of how to disagree
without making it personal
go to
and read the exchange between professionals.
Do stay "on topic".
Don't fabricate numbers or statistics to
support your position.
Do be honest.
TRAP - Many, if not most email lists
are archived somewhere, even if it is
only on list members' hard drives. You
never know who will have access to what
you post to a public forum and how that
may come back to haunt you. Watch what
you write.
Don't post private email without permission
Do email posters directly if it isn't relevant
to the entire group.
Don't send UCE (SPAM) to other list members.
Do learn to manage your email effectively.
TIP-Read Adam Boettiger's article
on email
management
Do use short, to the point, paragraphs.
Don't post in HTML format or use attachments.
TIP-Many lists will not even accept HTML
or posts with attachments. Also, attachments
(even VB cards)slow down the process of
retrieving email and are an irritant to many.
Don't annoy your potential audience.
Do give credit where credit is due
(when quoting others)
Do use a signature for all posts
(if allowed by list)
Don't make your signature file more
than six lines (general rule of thumb)
TIP-Your Signature should include
these basics: Name, Company Name, Web Address.
Develope a catch phrase. Make a special offer
or call to action. This is your business card
and they are effective to create traffic to
your site or solicit responses to your offer.
Here is one signature that has been effective
for me. (You should have several targeted to
different audiences.)
Bob Cortez mailto:bobcortez@tqm-online.com
Total Quality Marketing - Integrated Marketing Services
Get "The Total Quality Solution"
For auto response mailto:total@tqm-online.com
Or visit http://www.tqm-online.com/tqm.htm
Personal Branding is an important part of your
overall Internet marketing strategy. Your posts
to mailing lists and forums have the potential
to reach millions of potential customers or other
contacts that could be of assistance to you.
Remember - Online you are what you write!
Acknowledgements:
John Gerits, Moderator of Markethink Digest
provided valuable feedback in my preparation
of this article. To subscribe to Markethink,
mailto:bob.cortez@dakine.demon.nl?subject=Markethink
Joint Venture Consultant, Frederick Pearce
also contributed. Visit his Business Start Page at
http://www.bspage.com which also includes
the Joint Venture Home Page.
Copyright 1998 Total Quality Marketing and Bob Cortez.
Bob Cortez has 20 years of sales and marketing
experience and moderates the Homebiz Discussion List
(http://www.onelist.com/subscribe.cgi/homebiz).
Through Total Quality Marketing he is providing
consulting services to small and home based
entrepreneurs looking to expand their business
online and capitalize on the tremendous opportunities
available.
TRAP- You can disagree with a post,
but be careful to focus on the topic
not the individual. Attacking an
individual is a surefire way to create
a negative brand.
(You want the whole post read and responded to)
© Copyright 1998-2000, Marialle Enterprises.
To contact us send email to:
bizzybees@yahoo.com
Last updated: July 10, 2000